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Benefits of Entrusting Your Equipment to Atlantis Outfitters
Just a few of the benefits you derive from having Atlantis Outfitters service your dive equipment include:

  • Your equipment is in the capable hands of our professionals who were trained by the manufacturers and who dive the equipment themselves.
  • We use only genuine factory-supplied parts and never charge more than the manufacturer suggested retail price (MSRP) for parts. 

Service Policy

  • Customer Satisfaction -- Your complete satisfaction is our goal. If any service from us does not meet your expectations, we will readjust or service the item again at no charge within 60 days from the date of service. 
  • Estimates -- We are happy to offer you an estimate of repair costs. We will not perform any service which exceeds the estimate by $25 without your prior approval.
  • Partials -- We accept only complete equipment for full service. We do not accept components only (for example, only a second stage) or perform partial repairs. 
  • Unclaimed Items -- Not responsible for items left over 60 days. 

Descriptions of Service

Regulator, periodic maintenance/inspection. Required annually.

  • Maintain 1st and 2nd stage, additional second stage, SPG, and BCD hose end.
  • Completely disassemble, clean, and carefully inspect all parts for damage/corrosion/wear.
  • Replace any parts as appropriate, and always replace all soft parts and seats.
  • Assemble, test, and tune to factory specifications.
  • Check the submersible pressure gauge for accuracy across a range of pressures.
  • Inspect the high-pressure swivel, and replace O-rings.
  • Inspect all hoses, clean and lubricate the BCD hose end.

Buoyancy Compensator (BCD). Recommended annually.

  • Completely disassemble, clean, and carefully inspect all parts for damage/corrosion/wear.
  • Replace any parts as appropriate.
  • Reassemble and test.

Cylinder, full Visual Inspection. Required annually.

  • Inspect to standards of Professional Scuba Inspectors, Inc. (PSI)
  • Clean the neck/valve threads, lubricate and install new neck/valve O-ring.
  • Install valve on cylinder, and test for leaks.
  • Supply full documentation of inspection.

Cylinder, hydrostatic test. Required every five years. This service is normally combined with a separately priced full visual inspection. Even with the best quality fills, hydrocarbon contamination can build up over time in cylinders with heavy use. Therefore, Atlantis Outfitters recommends that nitrox cylinders and valves should also be prepared for oxygen service each time the cylinder is hydrostatically tested at a minimum. A visual eddy test is also required by DOT for 6351 AL cylinders at the time of hydrostatic test.

  • Test the cylinder at a DOT-authorized hydrostatic test facility.
  • Rinse cylinder interior and throughly dry.

Cylinder, tumble and clean interior. Required when significant interior corrosion is present. This service is normally combined with a separately priced full visual inspection.

  • Dry tumble cylinder with abrasive appropriate for cylinder composition.
  • Blow out cylinder with high pressure air to remove all dust.

Cylinder and Valve, prepare for oxygen service. This service is normally combined with a separately priced full visual inspection.

  • Wash cylinder interior with environmentally safe detergents to remove hydrocarbon contamination.
  • Rinse cylinder interior and throughly dry.
  • Completely disassemble valve, clean, and carefully inspect all parts for damage/corrosion/wear.
  • Replace any parts as appropriate, and always replace the burst disk and all O-rings using oxygen-compatible products.

Some important information:

It is not unusual people bring us equipment for service whom it appears do not understand some important facts about regulator maintenance. These people tell us that they just want to have us “check their regulator out,” and that their regulator has only been used “a couple of times” since it was last serviced. These people believe that, because their regulator has received little or no use since it was last worked on, it requires little or nothing in the way of maintenance. This is seldom the case.

Equipment manufacturers all specify a minimum one-year service/inspection interval for regulators — regardless of how little they are used.

Why? Regulator performance is affected by far more than just how little or how much use it receives.

Every regulator contains numerous O-rings, as well as high and low pressure seats. These O-rings and seats are critical to the regulator’s ability to function safely. Over time, these O-rings can dry out, oxidize, shrink, crack, or be cut. This occurs regardless of whether the regulator is used or not.

Therefore, even though a regulator may not have been used, these O-rings and valve seats may still need replacement if the regulator is to perform safely. The longer a regulator goes without service — used or not — the greater this need becomes.

Regulators that receive considerable use may require service more frequently than just once a year.

Even with the most careful rinsing after dives, salt, sand, sediment and corrosion can build up on a regulator’s internal surfaces.

Use also accelerates the deterioration of O-rings and seating surfaces.

Some active divers, such as resort divemasters and instructors, have their regulators serviced as often as every three to six months.

Atlantis Outfitters will only perform service and “checks” within manufacturers guidelines. This is to not only protect your warranty, but also protect you. A regulator is a piece of LIFE SUPPORT EQUIPMENT and deserves the care and service due to it.